A customer starts making decisions about your business within seconds of a walk-in, phone call, or online visit. Here’s how to make sure their first impression is a positive and memorable one.
As a business owner, you want to create a great customer experience so that people keep coming back. And that experience starts right when the customer encounters your business for the first time, whether they walk through the door, call your sales department, or click through your website.
Here are some tips for making a great first impression: