Are you a Cold Calling Master? Here are 10 Responses to Common Objections

Look, what’s the difference between the mediocre and the master? The master gets appointments and gets people to show up to those appointments. Do you have a simple, consistent, and proven approach for asking for appointments and getting them? Or do you just take calls, give out information, and hope that somebody will wander in someday?

This is the game setter, to convince someone to stop what they’re doing and make time in their schedule to either come to you or for you to come to them. Here are some phrases to use:

1. When can you be available to come in and look at what we have?

2. What is a good time for us to get together this afternoon?

3. Will you be able to make it tonight?

4. When can you come in today?

5. What is the most convenient time to get together today?

What is common to all of this? I’m assuming an appointment and I’m giving people choices. Always ask. Even if you don’t believe you can get one, ask. Always offer choices as to when. And always know you’re going to get it. Even if you take a call at 9:00 pm and you close in 30 minutes, ask if they can meet tonight. You want to create urgency. I’m a now guy. For the right reasons and the right amount of urgency, you can get appointments.

If you don’t believe you’re going to get an appointment, you won’t get one. If you don’t ask for one you’re not going to get one. If you don’t offer choices you’re not going to get one. It’s not true that people won’t come see you. It is true that you don’t offer enough reasons for them to come see you. Asking for a today appointment will create more objections than any other part of the call. You have to be ready for them. If you are uncommitted to your trade, you won’t know how to handle objections.

You are going to get hit with appointment stalls. These are the things you’re going to hear and what you could say in response:

 

Stall #1 “I can’t make it today.”

Response: “Sure you can make it in. I assure you it’ll be worth your time.”

 

Stall #2 “I can’t come until the weekend.”

Response: “I understand if you can’t make it. How about if I deliver the info to you?”

 

Stall #3 “I can’t come in until I know I can afford it.”

Response: “I assure you it won’t be a waste of time, and information is free.”

 

Stall #4 “I live too far away.”

Response: “Hey, no problem. I know how busy you are. How about I come to you? If you’re not satisfied, I wouldn’t expect you to do business with us.”

 

Stall #5 “Give me the information, then I’ll come in.”

Response: “Make ten minutes for yourself. I’m sure it’ll be worth it to you.”

 

Stall #6 “I don’t know when I can make it.”

Response: “That’s why I’m suggesting that you come today. With all our promos and specials going on, I’m sure we can make it work.”

 

Stall #7 “I don’t have time.

Response: “I understand. And if you leave right now, you’d be here before 5. If it’s not worth your time, I’ll buy your fuel.”

 

Stall #8 “I’m shopping around.”

Response: “You’ll have all the information in your inbox before we hang up. But you’ll still want to see the thing in person to make the best decision.”

 

Stall #9 “I’m not making a decision for awhile.”

Response: “If you make the time today, I’ll make it worth your time. Head on over here, and call as many other places as you want on your way. I’ll show you exactly what we can do—and some exciting options—once you’re here.”

 

Stall #10 “I have other plans tonight.”

Response: “Let’s make this part of your plans. Just give me 10 minutes on your way.”

 

Remember it takes pressure to create anything valuable. I’m going to apply some pressure because I’m the best person to do business with and the best product in the marketplace. Don’t let stalls end the call. Come up with responses to the phrases you hear so you can push past the stall and get appointments.

Pick up today my deal of the day—The Rebuttal Manual. This is your chance to get a great deal on one of my best selling items to help you become a master at getting the appointments you need.

One last thing—tickets are going fast to 10XGrowthCon in March. You will not want to miss this. Kevin Harrington, Les Brown, Frank Kern, Jay Abraham, Andy Frisella, Jamie Shanks, Tim Storey, Tim Grover and more will be lighting up the stage at the 3-day conference right on the beach. Learn more here.

Be great,

GC

Showing 0 comments
  • Gerald J Pierre
    Reply

    Wow, I can use those

  • Jesse Stroup
    Reply

    This is a huge help with phone sales; get on the Millions on phone webinar.
    Money!

  • Thomas
    Reply

    thanks Uncle G. You have made a huge difference to my life this year in so many ways!!! Thanks for sharing the value. I really hope you come to Australis to visit us.

  • Whole Qures
    Reply

    Thank you

  • Christine Hueber
    Reply

    Got the rebuttal manual and it’s great!

  • Christine Hueber
    Reply

    Got the rebuttal manual and it’s great!

  • Carlos Menendez
    Reply

    Thank you Uncle G for sharing your knowledge with us.

  • Udi hevroni -Israel
    Reply

    great article.must buy this book

  • Erik
    Reply

    Here says..“comment”. Lol, everything is said. Thanks ancle G, you are the inspiration.!!

  • Rodger Avila
    Reply

    Excellent information, thank you for your awesome tips you always share.

  • brian lollie
    Reply

    Good Stuff but I would not expect anything less

  • Dan
    Reply

    CRAP!!! You call yourself a salesman? Really?! By using old dinosaurs selling techniques.

    Claude Diamond is the #1 SALES MASTER in the world!

    https://www.youtube.com/watch?v=0dmyX97HPuo

  • Dan
    Reply

    CRAP!!!!

    Its all old fashion dinosaurs techniques.

    Hey Grant, if you have $25 000.
    I suggest that you take a yearly sales lesson from Claude Diamond
    because clearly, you suck big time in sales my friend (no offence) but its true.

    P.S. All the people who posted nice comments here I bet are your employees.

  • Greg
    Reply

    What is Dan’s problem.

  • Dan
    Reply

    GREG

    January 14, 2017
    What is Dan’s problem.

    Response;

    Claude Diamond IS the best sales trainer out there.

    https://www.youtube.com/watch?v=f1oeW8nhSwg

    https://www.youtube.com/watch?v=4n58Tzv4qoE

    Grant Cardone uses the same old dinosaurs selling techniques; puppy close, Benjamin Close etc…

    Claude Diamond uses human behaviour and psychology in selling transaction analysis.

    Grant Cardone is a Black belt Karate guy. Claude Diamond is the ‘’Bruce Lee’’ of sales trainer.

    Unfortunately he charges $25 000 a year to learn from him.

    Grant Cardone is just a big motivational guy like that big mouth Anthony Robbins.

    Not a great salesman.

    Sorry guys. The truth hurts.

  • Greg
    Reply

    Dan, I checked Claude out on YouTube. Luke what I heard. Wonderful actually. I just think it’s bad form to blast Grant on his own blog and promote someone else. But I agree, Claiude’s very advanced.

  • Dan
    Reply

    GREG

    January 15, 2017
    Dan, I checked Claude out on YouTube. Luke what I heard. Wonderful actually. I just think it’s bad form to blast Grant on his own blog and promote someone else. But I agree, Claiude’s very advanced.

    ENGLISH MOTHERFUCKER DO YOU SPEAK IT?!!!

    https://www.youtube.com/watch?v=HbvYeLxMKN8

  • Greg
    Reply

    Oh I see. You are an asshole. That explains it. Have a nice day.

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